Privacy Policy

European Institute of Cultural Management Ltd.

Last updated: December 2025

1. Introduction

European Institute of Cultural Management Ltd. (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the EU General Data Protection Regulation (EU GDPR) and, where applicable, the UK General Data Protection Regulation (UK GDPR).

This policy applies to personal data collected through our website, educational programmes, events, communications, and any other interactions you have with us.

2. Data Controller

European Institute of Cultural Management Ltd. is the data controller for the purposes of applicable data protection legislation.

Registered Address:

197 Charnwood

Bray, Wicklow A98 FN20

Ireland

Email:

info@eicm.eu

3. Personal Data We Collect

We may collect and process the following categories of personal data:

Identity Data: name, title, date of birth (where relevant)

Contact Data: email address, postal address, telephone number

Professional Data: job title, organisation, professional background

Educational Data: enrolments, attendance, assessments, certifications

Technical Data: IP address, browser type, device information, cookies

Financial Data: payment details (processed securely via third-party providers)

Communications Data: enquiries, correspondence, feedback

Marketing Preferences: consent and communication choices

4. How We Collect Personal Data

We collect personal data through:

Direct interactions (applications, registrations, enquiries)

Website forms and online platforms

Email, telephone, or written correspondence

Participation in programmes, events, or research activities

Automated technologies (cookies and analytics tools)

Third parties where legally permitted (e.g. payment processors)

5. Lawful Basis for Processing

We process personal data only where we have a lawful basis, including:

Consent

Contractual necessity

Legal obligation

Legitimate interests, where these do not override your rights

Public interest, where relevant to educational or cultural activities

6. How We Use Your Personal Data

We use personal data to:

Deliver and administer educational programmes and services

Manage applications, enrolments, and certifications

Communicate with participants, partners, and stakeholders

Process payments and maintain financial records

Improve our website and services

Conduct analysis, research, and reporting (where applicable)

Comply with legal and regulatory obligations

Send marketing communications where permitted

7. Marketing Communications

We will only send marketing communications where you have provided consent or where otherwise permitted by law. You may opt out at any time by:

Using the unsubscribe link in our emails, or

Contacting us at info@eicm.eu

8. Data Sharing and Third Parties

We may share personal data with trusted third parties, including:

IT and website service providers

Payment processors

Learning management and event platforms

Professional advisers (legal, financial, regulatory)

Public authorities where required by law

All third parties are required to process personal data securely and in compliance with data protection laws.

9. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA) or the UK, we ensure appropriate safeguards are in place, such as:

Adequacy decisions

Standard Contractual Clauses (SCCs)

Equivalent legal protections

10. Data Security

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, misuse, alteration, or disclosure.

11. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, and regulatory requirements.

12. Your Data Protection Rights

Under applicable data protection law, you have the right to:

Access your personal data

Correct inaccurate or incomplete data

Request erasure of your data

Restrict or object to processing

Request data portability

Withdraw consent at any time

Lodge a complaint with the Data Protection Commission (Ireland) or another supervisory authority

To exercise your rights, please contact info@eicm.eu.

13. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance functionality and analyse usage. You can control cookies through your browser settings or any cookie consent tool provided on our website.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be published on our website and, where appropriate, notified to you directly.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact: info@eicm.eu